After sales service

Meenakshi Handa

Good after sales service is directly proportional to great sales. General complaints people have are that sales people disappear after the sale of product. The moment they get the check and things delivered, our sales person are busy searching new clients and plainly forget the ones they have sold their product to. Sorting out the teething problems of customer, getting them to have a feel of product or service and giving them necessary training of using the product. In big companies the after sales is the job of different persons. It is still advisable that sales person should make himself available during the process of delivery, installation etc. As the customer has certain level of trust in sales person. The same trust gets reinforced by your sheer presence. This strengths his sense of security and we are satisfying his security needs. Thus the bond between you and the customer strengthen and the said customer will not hesitate to recommend you further and you will have somebody else doing sales for you.

http://www.smanik.com